Remote Monitoring

REMOTE MONITORING SERVICES

With the use of advanced diagnostic software ORTUS can predict the onset of support issues, instantly respond to unforeseen issues and monitor server and workstation loads.

Our remote monitoring service securely links your mission critical devices and software to our Network Operations Centre (NOC). Then, minute by minute, performance information is fed into a predictive analysis tool which enables both yourself and our support technicians to analyse any forthcoming performance problems which could effect your business.

A popular service often requested by customers is our Server Monitoring Service. Real-time analysis of a servers performance is critical to many organisations to ensure their business continues to operate efficiently.

ORTUS Server Monitor is secure and easy to install. The software can provide statistical information on important aspects of your server and will also provide details on how to solve problems.

It has been designed to be very simple to install, in fact, you don't need to be technical. A valid email address to receive notifications is all which is required.

ORTUS Server Monitor will check and report on these aspects of your server -
	Disk Space (If you are running low of disk space)
	CPU (If the CPU runs high for too long)
	Services (If services stop, you will be informed).
	Success/Failure of a back-up.

We can offer this additional service in-line with any of our support options. From the data retrieved you are able to analyse historic trends and plan effectively for the future.

Should any individual server performance levels be breached, you are alerted by a support engineer or via an automated SMS service direct to yourself or your Network Administrator.

Our web-based monitoring software provides a constant window which is accessible to you via a secure protected password.

Our pro-active support provides the assurance you need to develop and maintain complete confidence in your enterprise network.
When coupled with our hardware maintenance service, we have the complete package which will enable us to take ownership of the problem, in many cases providing the fix before you are even aware there is a problem.