Depending on
the urgency of the issue you can choose a guaranteed response time to suit
you from as quick as 2 business
hours.
As a standard, ORTUS’s contractual response times are 2, 4 and 8 hour, Sunday to Thursday 09.00-17.30, although, as all companies are different, we can provide tailor made contracts to suit clients’ requirements, offering a more effective and efficient solution.
All service calls are
administered from our computerised control centre. The distribution of
engineering resources provides
